Lemon Law Tips
Make Certain to Save All Your Paperwork
Keep all records regarding your vehicle and its history. This includes all repair orders, purchase contracts, warranty book and owners manual that came with your car. A Lemon Law Repair Log can help you make certain everything is in order.
Record the date, time and what you discussed with the repair technicians and your dealer concerning your vehicle and the work performed. If you have multiple repair orders, organize each repair visit by date, type of repair (if more than one attempt for the exact same defect), and note the number of days out of service.
DO NOT leave the dealership without your repair order, this would not be wise!
The repair order should show the date you dropped off the vehicle for repair and the date you picked up the vehicle when the repairs were completed, if those dates are not on there, have them completed BEFORE leaving the dealership.
Make sure that the repair order is an accurate representation of your complaints in your words and that it details what specific fixes or work was done to address your complains.
Get Answers From An Experienced Lemon Law Lawyer
Don't allow your dealer, repair technicians, or others who might tell you the problems you are experiencing with your vehicle are minor and that you do not qualify under the lemon law for any sort of assistance or protection. A Lemon Law Attorney who is licensed to practice law in the state where you purchased your vehicle and has some familiarity with the lemon law, can make that determination!
If you suspect your vehicle is a lemon, there are steps you can take before pursuing legal action using a Lemon Law Attorney, though often, you will experience some disagreement from the dealer or service department as to your rights.
- If you are having problems with your vehicle, you should take it to the manufacturer’s authorized dealership for repair. The dealership should work to correct the problem.
- If the dealer fails to resolve your problem you should talk to the service manager. The service manager might be able to give you a clearer understanding as to what is wrong with your vehicle.
- If the service manager fails to resolve your problem you should contact the manufacturer. Most manufacturers have customer service staffs who deal directly with warranty-related problems.
- If you are continuing to have problems with your vehicle with no assistance or actual resolution from the dealership or manufacturer in sight, contact a Lemon Law Attorney in your state for help.
Find out what is covered by your
Manufacturer’s warranty and learn about your
rights under your state’s lemon laws. More information means that you are an educated consumer, be aware of your rights in this situation and find out how the
Lemon Laws can help protect you.