The Lemon Law Process
Many consumers want to know how a lemon law claim would proceed if their vehicle or product
does fall under the law. Though
each case is different and the results may vary depending upon the
facts, please find the basic steps of the process outlined
below should Luxenburg & Levin represent you in your lemon law or breach or warranty claim.
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- You call 888-KO-LEMON (888-565-3666) and we take all your information concerning your potential case, OR you complete our
FREE LEMON LAW CASE REVIEW or contact us
form, or fax in your repair receipts to 866-773-6152 for review.
- One of our attorney reviews the information to determine initially if you have a claim.
- The office calls you right away to go over the information if we determine there is a strong possibility you have a potential
lemon law or breach of warranty claim.
- We ask you to fax or e-mail in copies of all your repair orders and the purchase contract if you have not already done so.
- One of our attorneys reviews all your paperwork and contacts you to let you know we can accept your claim and what a reasonable
outcome to your case could be.
- We put the defendant (the manufacturer or dealer in most cases) on notice of your claim and then try to resolve the matter
without the need for court intervention. This method can be performed by an informal letter or by what is referred to as informal
dispute resolution.
- Throughout this portion of the process, should a settlement offer be made, we will contact you immediately to discuss
your options and counsel you on whether to accept or reject.
- If no settlement is reached, we then file suit in the court which serves your specific
case needs best.
- After filing suit, we begin the process of discovery and disclosure by providing the manufacturer proof of its lemon
law violations, and by asking for more detailed information from them in return. This step involves thoroughly researching
all the facts and even some of the hidden clues of your case in depth.
- Throughout this process, we will consistently urge the manufacturer and/or dealer to settle, while at the same time preparing
for trial. If we cannot reach a resolution after all the above, we then proceed to trial. Less than 1% of all of our
cases go to trial
In conclusion, our constant objective is to do everything we can to secure your total legal recovery and satisfaction. We want
our representation to be an experience which rewards you for your commitment to stand up for your rights against the big automobile
manufacturers and their dealers. Contact us now for a FREE LEMON LAW CASE REVIEW, we will review all your
information and let you know if you do indeed have a case.